Most privacy pages are a legal obligation. Ours is a proof point.
We build AI governance for regulated industries. It would be odd if we didn't govern ourselves.
Here's what we collect, why, and how we protect it — for humans and AI agents alike.
Every action is authenticated twice — who asked (human) and what executed (agent). Two provenance chains. Your regulator can trace any AI action back to both.
We don't just log what users do. We log what AI agents do — every decision, every action, every system they touched. Full audit trail on machine behaviour, not just human behaviour.
Agents access your data through policy enforcement — never raw API calls. Every access is policy-checked, rate-limited, and logged.
Name, email, company, and role — when you reach out to us, book a demo, or use our chatbot.
How you use our website — pages visited, time spent, device type. Anonymised analytics only. No personally identifiable tracking.
If you use our Portal, we store the minimum needed to identify you — no passwords.
Access, correct, delete, restrict, port, or object to your data.
We're UK-based. GDPR applies. We take it seriously.
Email privacy@synapsedx.ai and we'll respond within 30 days.
We don't sell your data. We don't share it with third-party advertisers. We don't use it to train AI models. We use it to provide you a service and communicate with you about that service.
Last updated: April 2026. SynapseDx, Inc. Registered in Delaware, USA.