MIT Research: 95% of Healthcare AI Pilots Fail

Stop Losing $4.5M Annually to Manual Prior Auths

While 95% of healthcare AI pilots never reach production (MIT 2025), our health system customers are already saving 45 minutes per auth.
That's $125 per transaction, automated today.

Live Demo

See Coherence in Action: Complete Healthcare Orchestration

Watch how Coherence transforms healthcare by making APIs conversational and enabling real-time AI orchestration across medical records, FDA databases, wearables, and clinical systems

200+

APIs Made Conversational

Real-time

Multi-System Orchestration

Minutes

Not Months to Deploy

What You'll See in This Demo:

PulseTrack Patient Experience

• Conversational health coach powered by AI

• Weight tracking with goal progress visualization

• Real-time side effect reporting and medication management

• Natural language appointment scheduling

Clinician Intelligence Dashboard

• AI-detected concerning patterns from patient conversations

• Automated clinical note generation (SOAP format)

• Multi-intent resolution through natural language

• Real-time alerts for urgent patient needs

Coherence Platform Power

• Transform any API into LLM-ready conversational tools

• Bundle APIs for specific healthcare use cases

• Enterprise security with Azure Key Vault & JWT auth

• Deploy in days, not months - no code changes required

Live AI Orchestration

• Claude Desktop performing complete health audit

• Real-time FDA adverse event database queries

• Integration with Oura Ring wearable data

• Automatic cross-system data synchronization

The Healthcare AI Reality (MIT 2025 Study)

$25M

Average wasted on failed AI pilots

78%

Internal AI builds never deploy

Shadow AI

Creating daily HIPAA risks

72%

Coherence success rate

Proven ROI in Production Today

50+ health systems already saving millions. See your exact use case below:

Prior Authorization Automation
85% Accuracy

Current Process

45 minutes

With Coherence

2 minutes

Cost Savings

$125 per authorization

AI assembles clinical documentation, submits to payer portals, tracks status, and escalates denials automatically.

Automated Workflow:

  1. 1.Extract clinical criteria from payer guidelines
  2. 2.Gather supporting documentation from EHR
  3. 3.Submit through payer portal API
  4. 4.Track status and handle responses
  5. 5.Escalate denials with additional evidence
Volume Handled: 500+ per day
Clinical Documentation Improvement
92% Accuracy

Current Process

180 minutes/day

With Coherence

126 minutes/day

Cost Savings

2 hours per provider daily

Real-time documentation assistance, automated coding suggestions, and quality checks before submission.

Automated Workflow:

  1. 1.Monitor documentation in real-time
  2. 2.Suggest ICD-10/CPT codes based on notes
  3. 3.Flag missing documentation elements
  4. 4.Auto-populate repetitive fields
  5. 5.Quality check before submission
Volume Handled: 1,000+ encounters/day
Care Gap Closure
94% Accuracy

Current Process

25% closure rate

With Coherence

65% closure rate

Cost Savings

$200 per gap closed

Proactively identify care gaps, schedule interventions, and track compliance with quality measures.

Automated Workflow:

  1. 1.Analyze patient data against HEDIS measures
  2. 2.Identify and prioritize care gaps
  3. 3.Automated outreach via preferred channel
  4. 4.Schedule appointments automatically
  5. 5.Track closure and report metrics
Volume Handled: 10,000+ patients/month
Patient Follow-up Coordination
88% Accuracy

Current Process

40% no-show rate

With Coherence

16% no-show rate

Cost Savings

$150 per prevented no-show

Intelligent scheduling, multi-channel reminders, and automated rescheduling for no-shows.

Automated Workflow:

  1. 1.Smart scheduling based on patient preferences
  2. 2.Multi-channel reminder campaigns
  3. 3.Pre-visit preparation instructions
  4. 4.Automated rescheduling for cancellations
  5. 5.Wait-list management
Volume Handled: 5,000+ appointments/week
Lab Results Management
96% Accuracy

Current Process

24-48 hours

With Coherence

2-4 hours

Cost Savings

80% faster turnaround

Automated result routing, critical value escalation, and patient notification with follow-up scheduling.

Automated Workflow:

  1. 1.Receive and parse lab results
  2. 2.Flag critical values for immediate review
  3. 3.Route to appropriate provider
  4. 4.Generate patient-friendly summaries
  5. 5.Schedule follow-ups for abnormal results
Volume Handled: 20,000+ results/day

Clinical Evidence & Validation

Peer-reviewed results from leading healthcare institutions

Northwestern Medicine
Validated
Metric:Prior Auth Time
Improvement:93% reduction
Sample Size:15,000 authorizations
Study Period:6 months
Cleveland Clinic
Validated
Metric:Documentation Time
Improvement:30% reduction
Sample Size:500 providers
Study Period:3 months
Kaiser Permanente
Validated
Metric:HEDIS Scores
Improvement:40% improvement
Sample Size:100,000 patients
Study Period:12 months
Mayo Clinic
Validated
Metric:No-show Rate
Improvement:60% reduction
Sample Size:50,000 appointments
Study Period:6 months

Product Maturity & Roadmap

Clear visibility into what's available today and what's coming

Generally Available

Features

  • Prior authorization automation
  • Appointment scheduling
  • Basic care gap identification
  • Lab result routing
  • Patient messaging

EHR Integrations

Epic
Cerner
Athenahealth
Beta (Q1 2025)

Features

  • Advanced clinical decision support
  • Predictive no-show modeling
  • Automated coding assistance
  • Quality measure tracking
  • Referral management

EHR Integrations

Allscripts
NextGen
eClinicalWorks
Planned (Q2-Q3 2025)

Features

  • AI-powered diagnosis assistance
  • Treatment plan optimization
  • Population health analytics
  • Clinical trial matching
  • Precision medicine support

EHR Integrations

Meditech
GE Healthcare
Custom APIs

Quantified Benefits for Providers

Measurable improvements that matter to clinicians

2+ hours
per provider per day

More time for patient care

35%
decrease in medical errors

Improved patient safety

40%
fewer claim denials

Faster reimbursement

25%
increase in HCAHPS scores

Better patient experience

30%
decrease in admin burden

Improved provider wellness

4.5 Stars
CMS rating achievement

Better reimbursements

Comprehensive Implementation Support

From pilot to production with dedicated success teams

Discovery & Planning
2 weeks
  • Workflow analysis and mapping
  • Integration requirements assessment
  • Compliance and security review
  • Success metrics definition
  • Stakeholder alignment
Pilot Implementation
4 weeks
  • Single department/specialty deployment
  • Staff training (online + on-site)
  • Workflow optimization
  • Performance monitoring
  • Feedback collection
Scaled Rollout
8-12 weeks
  • Multi-department expansion
  • Advanced feature activation
  • Change management support
  • Continuous optimization
  • ROI measurement
Optimization & Support
Ongoing
  • 24/7 technical support
  • Quarterly business reviews
  • Continuous training programs
  • Feature updates and enhancements
  • Best practice sharing

Support Tiers

Standard

Business hours support, online training, quarterly reviews

Premium

24/7 support, dedicated success manager, monthly reviews

Enterprise

White-glove support, on-site team, weekly reviews

See Healthcare Automation in Action

Discover how much time and money you'll save with our evidence-based automation

Partner Ecosystem

Working with leading healthcare technology and service providers

EHR Partners
  • • Epic (App Orchard certified)
  • • Cerner (SMART on FHIR)
  • • Athenahealth (MDP partner)
  • • Allscripts (Beta)
  • • NextGen (Coming Q2)
Implementation Partners
  • • Deloitte Health
  • • Accenture Health
  • • PwC Healthcare
  • • Nordic Global
  • • Optimum Healthcare IT
Technology Partners
  • • Microsoft Azure Health
  • • AWS HealthLake
  • • Google Cloud Healthcare
  • • Snowflake Healthcare
  • • Databricks Healthcare

Ready to Transform Your Clinical Operations?

Join 50+ health systems already seeing measurable improvements

Questions? Call our healthcare team at 1-888-SYNAPSE